Got a question?

A short list of our most frequently asked questions to help you discover the easiest way to feed your dog healthy, real food. For further support, please contact us.

 

We start by finding out a bit more about your dog (including age, weight, breed, activity level, body type and more) to determine exactly what they need nutritionally. We then use this information in our proprietary algorithm (created by our resident canine nutritionist) to customise and recommend the perfect meal plan and portion sizing for your dog’s optimum health. But it doesn’t stop there! After you start your subscription, our canine nutritionist works with you to monitor your dog’s progress and we adjust our meal plans and serving portions as required to ensure your dog is always the healthiest and happiest they can be.

First and foremost, our meals are made from real human grade ingredients that are sourced locally. We NEVER use feed grade ingredients and our meals are free of fillers, preservatives, dairy, wheat and gluten. All our recipes are lightly cooked at low temperatures to remove the risk of pathogens while ensuring the nutritional value from our healthy ingredients isn’t lost through processing.

Our meals are nutritionally balanced & complete and include high quality human grade proteins as the main ingredient, vitamin rich vegetables, carbohydrates for balanced energy release as well as all the essential oils, vitamins and minerals required to ensure optimum health for your dog.

Check out our full ingredients list and recipes here or by seeing your dog's recommended meal plan.

Our qualified canine nutritionist has carefully formulated each recipe to be balanced & complete and are formulated to meet the nutritional levels established by AAFCO Dog Food Nutrient Profiles. We source the best produce and hand cook all our meals in small batches at low temperatures in our human grade Melbourne kitchen. Your dog's meals are delivered within days of being prepared so the food never sits on shelves and there is no need for processing or preservatives. 

Please feel free to ask your vet any questions about our food – while there are a lot of differing opinions over the best way to feed a dog, almost every vet will agree that nutritionally balanced & complete fresh food is great for dogs!

If your dog has specific health issues or has had trouble with what they’ve eaten in the past, always play it safe and consult your vet.

Real food made from human grade ingredients and prepared fresh to be nutritionally balanced & complete is the healthiest thing you can feed your dog.

Here's how our food compares with other types of commercial pet food available on the market:

The Wholesome Dog vs. Dry food (kibble/biscuits): All kibble goes through a process of extrusion where your dog’s food is heated under high pressure at extreme temperatures to make it shelf stable. This process destroys the natural nutrient content of the food forcing manufacturers to add back artificial ingredients for flavour and to meet minimum nutritional requirements. Many commercial dry foods use lower quality ingredients and cheap fillers and it's not uncommon to find ‘meat’ and other vague terms on the ingredients list which is usually a mixture of off-cuts from various animals deemed unsuitable for human consumption (for example bones, feet, beaks etc).

The Wholesome Dog vs. Wet food: Similar to kibble, most supermarket wet dog food is extruded where the food is heated under high pressure at extreme temperatures to make it shelf stable. This destroys the nutrient content of the food and requires artificial additives to provide flavor and nutrition. Because of the extreme processing involved, manufacturers often care only about the cost not the quality of the inputs, using cheap fillers and it's not uncommon to find ‘meat’ and other vague terms on the ingredients list which is usually a mixture of off-cuts from various animals deemed unsuitable for human consumption (for example bones, feet, beaks etc).

The Wholesome Dog vs. Raw food: At the very least with raw food you largely know what you're getting. We cook our food lightly without processing or preservatives because this strikes the perfect balance between retaining essential natural nutrients, maximising digestibility and palatability and eliminating risk of bacterial contamination and pathogens. Dealing with raw food is difficult and risky, especially with young children in the house.

The Wholesome Dog vs Home-cooking: A dog's nutritional needs vary greatly from humans and recent research has shown that up to 95% of home-cooked dog food recipes found online are often lacking in crucial nutrients for dogs. If a recipe isn’t formulated properly, it can lead to serious complications from nutrient deficiencies and, more commonly, overdosing. We take the stress and guesswork out of meal preparation by making sure your dog receives the perfect portions of all the essential nutrients, vitamins and minerals they need. We do the hard work for you and deliver direct to your door making it as easy as possible to give your dog the best real food they deserve!

All of our delicious meals are nutritionally balanced & complete and formulated to meet the nutritional levels established by AAFCO Dog Food Nutrient Profiles.  

Your dog's food will come perfectly portioned meaning you can rest assured that they are receiving the daily recommended amount of all the essential vitamins and minerals. Just open and serve for complete peace of mind!

You can! However, recent research has shown that up to 95% of home-cooked dog food recipes found online are often lacking in crucial nutrients for dogs. If a recipe isn’t formulated properly, it can lead to serious complications from nutrient deficiencies and, more commonly, overdosing.

We’ve tried to make it as easy as possible to give your dog the very best! Our in-house canine nutritionist ensures that your dog's food is perfectly balanced and customised to ensure that your dog gets the recommended daily requirement of nutrients and vitamins.

The Wholesome Dog recipes are hypoallergenic and great for dogs with allergies and picky eaters. All our meals are preservative, dairy, wheat and gluten-free with no corn-based fillers. If you would like to have a more in-depth conversation about your dog’s specific needs, please contact us and someone from our customer service team will be in touch.

If your dog doesn’t love our meals, you can cancel your subscription at any time. If you send us back the first package we will happily refund your money and donate the leftover meals to a local shelter.

All our food is lightly cooked and free of preservatives. By lightly cooking out meals at low temperatures, we strike the perfect balance between retaining essential natural nutrients, maximising digestibility and palatability and eliminating risk of bacterial contamination and pathogens.

All our food and meal plans are designed by our qualified in-house canine nutritionist. Our food is complete & balanced and formulated to meet the nutritional levels established by AAFCO Dog Food Nutrient Profiles so you shouldn’t need to consult your vet if your dog is healthy and behaving normally.

However, if it makes you feel more comfortable, please feel free to ask your vet any questions about our food – while there are a lot of differing opinions over the best way to feed a dog, almost every vet will agree that nutritionally balanced & complete fresh food is great for dogs!

If your dog has specific health issues or has had trouble with what they’ve eaten in the past, always play it safe and consult your vet.

 

Call us old fashioned but we believe that you should only pay for what your dog eats so pricing will depend on a number of factors including your dog’s age, weight, activity levels and more.

We have structured our service to cut out the middlemen, so that your money goes to where it really matters – quality fresh ingredients.

Discover your dog’s recommended meal plan to find out how much it will cost to feed your dog delicious, real food!

Once you have signed up to a meal plan for your dog, you will receive deliveries of freshly prepared food on a fortnightly basis until you tell us to stop. Each meal is perfectly portioned and customised to your dog’s needs in convenient, vacuum sealed serving packs to make feeding easy.

Your dog's meals will arrive frozen in an insulated box and will keep for up to 12 hours so you don’t have to wait around for our delivery.

The Wholesome Dog is currently delivering in Melbourne, Australia. You can find out whether we deliver to your suburb by going through our Sign Up process.

If we don’t yet deliver to your address, leave us your email and we’ll let you know once we start servicing your area.

 

We cut out the middlemen so that more of your money goes towards high-quality, human-grade meat, vegetables and fruit. As a result, you can only purchase our food through our website on subscription basis. You can easily manage your subscription at any time through our online Dashboard.

Of course! You can easily make changes to your subscription at any time (including updating, pausing and cancelling) through your online Dashboard. If you go away on holiday, you can pause your subscription until you return or deliver to another address.

Yes - you can change, pause or cancel your subscription at any time. We require any changes to be made Wednesday 11.59pm local (Melbourne) time the week prior to your next delivery. We do this as we make all our meals to order ensuring maximum freshness and nutrition for your best friend.

You can manage your subscription online at any time through the Dashboard on our website or by contacting our support team during business hours.  

Delicious healthy dog food – cooked fresh, portioned & delivered.

Discover your dog's recommended meal plan